So, your architecture firm is preparing to sign a contract on a new project. You’ve reviewed the wording with your insurance broker and attorney. You feel good about the language, the limitation of liability, and the scope of services outlined therein. (And you feel even better about the fees you’ll be collecting along the way!) But before you scribble your name on the dotted line, it is important to remember that the black and white words in the contract only go so far.

The signed contract is only the first (if the most major) verifiable communication between the interested parties: Architect and Owner. As the project progresses, you’ll be communicating with the owner many more times, not only for changes and modifications to the design, but depending on the scope of your responsibility when you visit the job site, you may be keeping the owner apprised of progress. More importantly, you may be alerting the owner to problems!

Stepping outside your scope when it comes to construction administration is a risk and may leave your firm vulnerable to claims. Likewise, dealing directly with contractors without remembering your relationship to the owner (“the law will treat the architect as the owner’s agent”) is also risky. In his newsletter titled Construction Administration Liability Risk Avoidance, William L. Coggshall of Archer Norris covers some of the steps an architect can take to manage these risks.

The following is an excerpt of the aforementioned newsletter published in February of 2010. For access to the full-length PDF version of this newsletter, please visit our website.

Professional liability claims against architects generally fall into two different categories. The first type of claim is errors or omissions in the architect’s design drawings and/or specifications. The second type of claim is that the architect failed to properly perform its construction administration services pursuant to the generally accepted standard of care in the industry. Of course, there are instances where both types of claims are alleged.

The new AIA Standard Form Agreement between Owner and Architect (B101-207) describes construction administration services as ‘Construction Phase Services.’ An understanding of the nuances of these services and how claimants view the role of the architect is a key to educate architects (also applies to engineers and land surveyors) and to better equip them to avoid professional liability claims.

While the term ‘construction administration services/construction phase services’ encompasses a variety of services by the architect (i.e. evaluations of work, certificates for payment, submittals, changes in work, and project completion), the focus of this article will be on the architect’s construction observation services (described in the AIA documents as ‘Evaluations of the Work’). The intent is to give the architect an understanding of how to effectively handle their construction administration site observations in such a manner in order to help protect the professional from construction administration services liability claims, or at a minimum, to have the appropriate factual defenses to such a claim should a claim be made by the project owner.

The three pillars of properly executing the design professional’s construction administration site observation services can be summed up as the ‘Three C’s’ – Control, Competence, and Communication.

Access the full-length PDF version of the newsletter here.

About the Author: William L. Coggshall is a litigator with the Archer Norris professional liability and construction practice groups, specializing in the representation of architects and engineers in complex commercial litigation. The lawyers in our Design Professionals Liability practice group provide advice and litigation support to architects, engineers and other design professionals. 

Newsletter provided by a/e ProNet Member Melissa Roberts of Euclid Insurance Agencies.

This article is intended to provide Archer Norris clients and contacts with general information. The content of this publication is for informational purposes only. Neither this publication nor its authors are rendering legal or other professional advice or opinions on specific facts or matters. No attorney-client relationship is created by this advisory, nor by any response to the information herein, unless and until a conflicts review has been conducted by Archer Norris, and a written agreement containing all terms of representation has been signed.
Copyright © 2010, Archer Norris, PLC.
All rights reserved. Archer Norris grants its clients and contacts permission to forward this publication to third parties in its entirety and without alteration or modification. You may also reproduce this material for your own personal use and for non-commercial distribution. All copies must include the above copyright notice. Please do not replicate, or post on your website, without our express written permission. Any rights not granted in this disclaimer are expressly reserved. Attorney Advertising. Prior results do not guarantee a similar outcome.

A Professional Liability claim is triggered by a demand for money or services. Once you receive such a demand, it’s easy enough to call your broker and report the claim. But what about reporting a situation that could give rise to a claim?

Say you’re standing on a job site, eyes wide, jaw hanging open, because you see that something isn’t right. You expect that the situation you see before you could (likely, will!) give rise to a claim, but you can’t be certain. Nor can you be sure that the accident/flaw/behavior/error be held against your firm, specifically. And maybe it’s fixable in the meantime. What should you do?

It is in the best interest of your firm to call to your broker anyway. Report the potential claim.

The following is an excerpt from our ProNet Practice Note entitled Reporting Claims and Potential Claims Under Professional Liability Insurance Policies (2010):

Early reporting has many rewards. Let’s look at an actual situation: An architect called his insurance broker to tell her that a one-ton balcony collapsed adjacent to a recreational pool area. The broker immediately notified the insurance company, who put the design firm in contact with a lawyer to start gathering information and to remind the principal of appropriate responses during the crisis. The insurer then hired a forensic engineering firm, all before the architect even pulled into the parking lot!

In addition, the broker offered her client tips on good public-relations skills when facing the media—still during their drive to the site. The architect was prepared with an alternate solution when his client wanted to sweep up and remove the debris, thereby erasing a critical part of the story should a claim be made later.

Reporting a circumstance or claim should begin your access to the power of your insurer, including its expertise, network of consultants and attorneys, and financial resources. You will not only get valuable assistance with the loss or possible loss, but you also often avoid making a bad situation worse.

What if our architect had told his client, “Don’t worry, I’ll take care of it” before his negligence was established, thereby possibly accepting financial risk without insurance coverage? Every claims adjuster has sad stories like this to tell. This is most common when a design firm receives a subpoena for testimony before being made a party to the action. Feeling they are fulfilling their civic obligation, they freely discuss matters with opposing counsel in what they may later consider an unwise fashion after they are joined in the claim and find that their casual, on-the-record comments harm their own case. Early advice from the claim adjuster can be invaluable.

Even if, later on, this policyholder discontinues their insurance or purchases coverage or options that are less favorable than they currently have, this claim will be covered under the terms and conditions of the policy in place on the date the circumstance was reported to the insurance company.

Even if you are not obligated to report a circumstance according to your policy requirements, you may still report it. By doing so, you will have more options to choose from at your next renewal. You may not ultimately decide to switch to a different insurance company, but you should have the freedom to do so. Unless the matter is reported, you are not free to consider other insurers, lest a claim arise with the new insurer from an unreported circumstance of which you were previously aware.

Visit the a/e ProNet website for additional information on this topic as well as many others. A full library of ProNet Practice Notes are available for free download.

For architects, engineers and other design consultants, Professional Liability insurance (Errors & Omissions insurance) can seem like an annual headache. Once a year the app gets dropped in your lap; thus begins a process that, at times, seems fairly–er–intimate.

Cue the bright lights.

Report your billings! Tell us how many jobs you’ve completed! What kinds of projects did you do? What percentage of your billings went to subcontractors? How many employees left your firm? Describe your loss history!

Contracts require the coverage, so there’s no getting around the process, but does it really need to feel like you’re getting the third degree? Is the requested information that important?

According to the 2011 ACEC/AIA/NSPE annual Professional Liability insurance survey of carriers, Professional Liability insurance premium “rates depend largely on four main characteristics:”

  • Annual Billings
  • Type of Practice
  • Claims History
  • Project Types

So, yes. Your application matters every year. Your insurance broker will take this year’s application and place it side by side with last year’s. This can provide the kind of overarching perspective needed to secure fair renewal terms for your firm, both from your current insurance company and from other companies for your comparison. It’s a drill, certainly, but it can save you money and ensure that your firm is appropriately covered based on its unique practice.

Insurance premiums are often a major part of a design firm’s overhead, and the most commonly asked question at renewal time is usually, “Will my professional liability premium be going up this year?”

For an accurate answer, it’s best to go to the source. Sixteen Professional Liability insurance providers responded to the survey mentioned earlier; among them are several of a/e ProNet’s sponsors, including:

RLITravelersVictor O. SchinnererLibertyBeazleyCatlinHCC

The results of the survey are broken down and explained in the most recent issue of Engineering, Inc. (an ACEC publication); these include some interesting projections about the future of Professional Liability insurance, its underwriting parameters and its premiums.

Though experts do not expect the long-sustained “soft market” to change dramatically, “about half of the carriers that responded… anticipate a slight increase this year. Seventy-five percent of respondents expect price hikes in 2013.”

The full article is available along with the rest of the Engineering, Inc. Jan/Feb 2012 issue here. It goes on to address several more important insurance renewal questions, including:

  • How do I pick a Professional Liability insurance provider?
  • What limits should I purchase? How high should my deductible be?
  • If my business is down, why should I continue to carry Professional Liability insurance?
  • What steps can I take to keep my premium down as the design and construction industries continue to recover?

The full results of the 2011 ACEC/AIA/NSPE annual Professional Liability Insurance survey of carriers will soon also be available at the ACEC website.

This is one of the most common insurance questions asked by architects and engineers:

What is the difference between Professional Liability and General Liability coverage?

Both coverages are integral to the protection of your firm, so it’s no coincidence that you’ll see requirements for both coverages in almost ALL contracts. But what are the differences between them?

Professional Liability (PL) vs. General Liability (GL)

GL coverage is triggered by bodily injury or property damage.
PL coverage is triggered by bodily injury, property damage, or economic (consequential) damages.

GL is typically written on an “occurrence” basis.
PL is written on a “claims made” basis.

GL covers damages arising out of an a/e firm’s day-to-day operations, excluding professional services.
PL covers damages arising out of an a/e firm’s professional services.

GL limits are not eroded by defense costs. Defense costs are unlimited and sit outside the limits of liability.
PL limits are, typically, eroded by defense costs. In other words, the liability limit covers both defense and indemnity payments.

GL allows Additional Insureds.
PL does not allow Additional Insureds.

GL may be scheduled under an Umbrella (Excess) Liability Policy.
PL cannot be scheduled under an Umbrella (Excess) Liability Policy.

(Professional Liability insurance is also known as Errors & Omissions  insurance.)

The answer to this Frequently Asked Question was supplied by a/e ProNet member IOA Insurance Services of California. Visit their website for more information.

Currently, there are a record number of insurance companies in the market that offer Professional Liability (E&O) policies for design professionals. This number fluctuates almost annually based on company interest, company loss ratios, and other dry, tedious factors which you probably don’t want to care about. And that’s okay. It is your insurance broker’s job to care about your insurance options.

So, who are the top Professional Liability insurance providers for architects and engineers?

a/e ProNet is a network of independent insurance brokers. This means we are not restricted by quotas and obligations dictated by any one insurance company. We are, therefore, free to represent the best interests of our clients and we do that by staying up to date on the Professional Liability programs available in your state.

Our organization is sponsored by several insurance companies with top-tier Professional Liability programs. The following is a list of our sponsors with links to the webpages which detail their respective Professional Liability insurance programs.

RLI Design Professionals
Travelers
Navigators Pro
Victor O. Schinnerer
The Hanover Insurance Group
Liberty International Underwriters
Beazley
Catlin
OneBeacon Professional Insurance
AllRisks
HCC

(Keep in mind that this is not an exhaustive list. There are more Professional Liability insurance programs out there, and a/e ProNet brokers work with many of those, as well.)

Each Professional Liability program is unique. Here are a few of the factors that vary between them:

  • Coverage modifying endorsements
  • Pricing models
  • Preferred disciplines (architects, civil engineers, geotechs, etc.)
  • Application requirements
  • Consideration of loss history (past claims)
  • Limits/Deductibles offered
  • Multi-year policy availability
  • Billing thresholds
  • Premium credits

If/when you have questions about which of these professional liability insurance providers would best meet your needs, contact your local a/e ProNet broker. We’re here to answer your questions.

And why should an architect or engineer purchase Errors & Omissions insurance?

Also known as Professional Liability insurance or Malpractice insurance, an Errors & Omissions (E&O) insurance policy provides coverage to defend and indemnify a professional firm against claims alleging negligent acts, errors or omissions in the performance of professional services.

That’s a mouthful, but it sounds more complex than it is. Let’s break it down.

There are several reasons an architecture or engineering firm should purchase Professional Liability insurance:

Defense: Any project can give rise to a claim. Even if your firm employs an excellent risk management strategy, it is vulnerable to being named in a lawsuit. In that case, you’ll need to defend your firm against allegations of negligence. The cost of that defense can mount fast, even if you’re correct and your firm wasn’t in the wrong. A Professional Liability policy covers the cost of defense, along with the indemnity, as described below. (If you have the option to purchase a First Dollar Defense endorsement from your insurance company, you won’t be required to pay your deductible unless the insurance company ultimately pays a settlement payment on your behalf.)

Indemnity: In the event that your firm is found to have been negligent, and that the firm’s negligence gave rise to the claim, your Professional Liability policy will step in and cover your firm for the damages you’re legally obligated to pay, up to the policy limit. Note that, in most cases, defense costs erode the policy limit. Having adequate limits to cover both defense and indemnity is important.

Of course, another reason an architect or engineer should purchase Professional Liability insurance is that most project owners now require this coverage. If you’re in such a position for the first time, you probably have questions about the appropriate limits, deductibles, endorsements, etc., for your firm. The a/e ProNet website offers extensive resources prepared to answer your questions. As well, we can put you in contact with your local a/e ProNet broker. Our members are Professional Liability specialists with extensive experience working with design professionals. They are eager to help you navigate the process of purchasing Professional Liability coverage and appropriately protecting your firm.